
The nighttime shelters that once existed have disappeared and no one is taking responsibility. Recently, at Diagonal 73 and 115, a group of people was looking for a place where a young man named Juan could wash and rest. Despite making three calls to line 102, they received no response from the on-call staff. They were told that they could not allow entry without authorization from Child Services. While trying to resolve the situation, Valentín and Ulises managed to establish contact with children residing in a nearby home, who innocently invited Juan to stay with them.
Amid neglect and bureaucracy, Juan ended up sleeping on the sidewalk, exhausted after several hours of uncertainty. Finally, Red Cross volunteers managed to find a place for Juan to spend the night. These young rescuers, experienced in crises and tragedies, described the situation as one of the saddest they have experienced, but at least with some relief knowing that Juan would be safe for that night.
Juan's story, an 11-year-old boy living on the streets, reveals the lack of coordination and sensitivity from the authorities. Despite the volunteers' efforts, the responses from the police and line 102 were insufficient. Juan, who has a heartbreaking family background, was alone and helpless, without the security and affection that every child deserves.
In the face of this heartbreaking case, the need for a present and committed State that prioritizes the protection and well-being of children in vulnerable situations becomes evident. The lack of response from the competent institutions calls into question the child protection system and the implementation of laws intended to ensure the care of at-risk minors. It is imperative to act with urgency and empathy, putting aside bureaucracy and indifference that only perpetuate the suffering of those who need it most.
It is essential that situations like Juan's do not repeat, that clear action protocols are established, and that the well-being and integrity of children are prioritized above any administrative procedure. Tenderness and solidarity must guide our actions, reminding us that childhood must be protected and cared for with love and responsibility.